Hands-free marketing with TalkBox Journeys

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Introducing TalkBox journeys, a feature that lets you send customers a dynamic series of emails and SMS messages based on their behaviour and engagement to drive more visits, more often. Journeys is part of TalkBox Pro which is now available. How it works A customer begins a journey when they qualify for a filter condition … Read more

New TalkBox feature – Save time with sections

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Introducing sections, a handy new TalkBox feature that allows you to save a chunk of content and reuse it later. Saved sections solve the problem of consistently reusing parts of an email that don’t warrant an entire template.   Create a library of your favourite layout blocks that you can quickly and easily drop into emails, … Read more

New to TalkBox – Emojis in SMS

In TalkBox, you can now add emojis in the body of your SMS.  🥳 Emojis take the form of the infamous yellow smiley🙂 or icons that represent actions🕺🏻, emotions😂 and objects 🍉. Emojis are a fun way to make your message stand out and boost engagement. Why use emojis? Capture your customer’s attentionIncrease engagement and clickthrough … Read more

Take the work out of Player Activity Statements

The PAS Module for TalkBox Impact Data helps Victorian Gaming venues use data in their businesses to better engage with and understand their customers and automate communications associated with membership and loyalty programs  In Victoria, every year gaming venues need to issue all players a Player Activity Statement. This task can be challenging, time-consuming and … Read more

Want to know what your customers really think?

Net Promoter Score (NPS) is a benchmark used to measure customer loyalty and satisfaction from an interaction with your business. It asks customers not to score the business, rather to rate their likelihood to recommend the business to a friend. It is calculated based on responses to a single question: ‘how likely would you be … Read more

Top 5 tips to get the most out of your TalkBox account

Are you using TalkBox to its full potential? Although TalkBox is pretty simple to use, it comes with a lot of bells and whistles that you might not know about. Here are five ways to help increase your chances of success. Grow your database.Create a signup form (from the ‘Tools’ menu) to automatically grow your … Read more