TalkBox Mid-Year Feature Refresh

We wanted to make sure you are taking full advantage of the best of TalkBox’s features.

Here is a Mid-Summer refresh of TalkBox’s Best Features. 

TalkBox Features: 

  • Automated Communications
  • SMS for impact
  • Vouchers & Voucher Reminders
  • Key Event Communications
  • Feedback & Net Promoter Score.

Automated Communications – Whether it’s a welcome series, a win-back strategy, a birthday or even a series of milestone visits to reward loyalty, we have the right communications proven to drive more visits, more often.

Need help? Book a health check here 👈 and our team will enable the right set of messages for you.

SMS for impact – SMS is one of the most powerful tools in a marketers kit bag, but to use it best use it for impact!  SMS is perfect for getting the attention of high-value or lost customers. Example: Send a hot offer to drive a slow night or get a last-minute booking.

For more SMS insights, check out the Ultimate SMS Guide 👈 here

Vouchers & Voucher Reminders – Enticing a customer back with a generous voucher is one of the most successful ways to drive engagement and revenue. When you add a Voucher Reminder message via SMS, you won’t miss a chance of getting customers’ attention. 

Learn how one NSW venue got an additional 107 customers for another visit with their voucher reminder. 

Key Event Communications –  these are events that suit your hospo business and the fun communications you can use to build momentum with your customers.  Whether it’s Champagne Day, a major sporting event or even Cheeseburger Day, the Impact Data team have put together an Hospo Events Calendar you can subscribe to for inspiration.

Subscribe to our Events Calendar for inspiration here.

Feedback & Net Promoter Score – Is all about understanding what your customers think of your business – and keeping your finger on the pulse when you aren’t running the front of house.  Did you know that one TalkBox customer had 25% of customers, who had given a lower score, return to redeem a voucher they got sent? 

Check out how Feedback and Net Promoter Score drives more reviews, in our blog post 👈here.

And these are the features you need to put your best foot forward for the second half of the year.
Niel Vaughan
Author: Niel Vaughan