Getting a second visit with SMS

A popular regional NSW hotel used SMS to recover over 600 customers who had only visited once. Before using TalkBox, like many hospitality venues, this venue faced low rates of repeat visits.  Connecting TalkBox to their booking platform meant the Hotel could engage with patrons who had previously booked and dined in the bistro. To … Read more

Using SMS to cut through and re-engage customers

How staying top of mind drove almost £5000 in sales for The Chesterford Group  The instant and direct nature of SMS makes it hard to miss. The Chesterford Group generated £4,939 of additional revenue using SMS to re-engage with customers who had not ordered in over 5 weeks. This campaign was purposely sent without an … Read more

Case study – The Chesterford Group

The Chesterford Group,  connecting with their customers to boost sales by £15,000 The Chesterford Group, a rapidly growing chain of fish and chip outlets recently trialled Impact Data’s automated customer retention solution in 10 sites.  Our series of email and SMS messages set up to surprise & delight and reward customers, increased sales by almost … Read more