New TalkBox feature – Save time with sections

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Introducing sections, a handy new TalkBox feature that allows you to save a chunk of content and reuse it later. Saved sections solve the problem of consistently reusing parts of an email that don’t warrant an entire template.   Create a library of your favourite layout blocks that you can quickly and easily drop into emails, … Read more

How to increase your marketing opt-ins

Building a customer database gives your business the power to drive revenue and influence demand. If you have connected TalkBox with your business systems such as booking platform, online ordering, POS, membership program or WiFi customers have the chance to opt-in to receive marketing. The more customers that opt-in gives your business a larger audience … Read more

Using SMS to cut through and re-engage customers

How staying top of mind drove almost £5000 in sales for The Chesterford Group  The instant and direct nature of SMS makes it hard to miss. The Chesterford Group generated £4,939 of additional revenue using SMS to re-engage with customers who had not ordered in over 5 weeks. This campaign was purposely sent without an … Read more

Choosing the right booking partner

Choosing the right booking partner is critical for your business.  A system that allows customers to book easily with added features that benefit your business can help you get more bookings, more often.  We work together with a range of booking partners to help your business stay connected with customers after they have visited you.  … Read more

Case study – The Chesterford Group

The Chesterford Group,  connecting with their customers to boost sales by £15,000 The Chesterford Group, a rapidly growing chain of fish and chip outlets recently trialled Impact Data’s automated customer retention solution in 10 sites.  Our series of email and SMS messages set up to surprise & delight and reward customers, increased sales by almost … Read more

New to TalkBox – Emojis in SMS

In TalkBox, you can now add emojis in the body of your SMS.  🥳 Emojis take the form of the infamous yellow smiley🙂 or icons that represent actions🕺🏻, emotions😂 and objects 🍉. Emojis are a fun way to make your message stand out and boost engagement. Why use emojis? Capture your customer’s attentionIncrease engagement and clickthrough … Read more

Get more out of TalkBox with our July TalkBox tips

1. Sell more functions with recurring automated communications Recurring automations in TalkBox are configured to resend at a pre-set intervals. Regularly remind your customers of your great events facilities, automatically. Learn how to set up recurring automations. 2. Stay ahead of busy periods with our online ordering partners QikServe and Mr Yum. QikServe’s touchless ordering and payment … Read more

How to build your contactable database & carded play

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Get more from your loyalty program by improving contact-ability and carded play rates. Your loyalty program should provide insights into who your best customers are and the effectiveness of your loyalty membership offering. However many gaming venues face the challenges of members who are not contactable; those who did not provide a valid email or … Read more

‘Likes’ don’t get bums on seats – Why your business needs more than social media

Social media is an essential part of your marketing strategy but likes and shares don’t often convert into paying customers. Constantly changing algorithms, challenges in ‘stopping the scroll’ or simply posting at the wrong time, could mean that your customers don’t see your beautifully crafted content. So, how do you reach customers directly, ensure your … Read more