Recognition, Reservation and Revisit – The keys to restaurant success

Learn how to capture eyeballs, turn them into visitors and visitors into loyal, solid spending regulars. Every restaurant owner wants to capture eyeballs, turn them into visitors and visitors into loyal, solid spending regulars. With the selection of the right technology partners, it’s easier than ever before.  Learn how to achieve restaurant marketing success when … Read more

Hands-free marketing with TalkBox Journeys

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Introducing TalkBox journeys, a feature that lets you send customers a dynamic series of emails and SMS messages based on their behaviour and engagement to drive more visits, more often. Journeys is part of TalkBox Pro which is now available. How it works A customer begins a journey when they qualify for a filter condition … Read more

Getting a second visit with SMS

A popular regional NSW hotel used SMS to recover over 600 customers who had only visited once. Before using TalkBox, like many hospitality venues, this venue faced low rates of repeat visits.  Connecting TalkBox to their booking platform meant the Hotel could engage with patrons who had previously booked and dined in the bistro. To … Read more

New TalkBox feature – Save time with sections

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Introducing sections, a handy new TalkBox feature that allows you to save a chunk of content and reuse it later. Saved sections solve the problem of consistently reusing parts of an email that don’t warrant an entire template.   Create a library of your favourite layout blocks that you can quickly and easily drop into emails, … Read more

How to increase your marketing opt-ins

Building a customer database gives your business the power to drive revenue and influence demand. If you have connected TalkBox with your business systems such as booking platform, online ordering, POS, membership program or WiFi customers have the chance to opt-in to receive marketing. The more customers that opt-in gives your business a larger audience … Read more

Using SMS to cut through and re-engage customers

How staying top of mind drove almost £5000 in sales for The Chesterford Group  The instant and direct nature of SMS makes it hard to miss. The Chesterford Group generated £4,939 of additional revenue using SMS to re-engage with customers who had not ordered in over 5 weeks. This campaign was purposely sent without an … Read more

Choosing the right booking partner

Choosing the right booking partner is critical for your business.  A system that allows customers to book easily with added features that benefit your business can help you get more bookings, more often.  We work together with a range of booking partners to help your business stay connected with customers after they have visited you.  … Read more

Case study – The Chesterford Group

The Chesterford Group,  connecting with their customers to boost sales by £15,000 The Chesterford Group, a rapidly growing chain of fish and chip outlets recently trialled Impact Data’s automated customer retention solution in 10 sites.  Our series of email and SMS messages set up to surprise & delight and reward customers, increased sales by almost … Read more