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Secrets to successful communications

– 2020 Report – Greater personalisation and data-driven targeting has helped businesses using TalkBox to stay connected with their customers and keep them coming back. This clever use of customer information has contributed to a more engaged audience and higher open rates. Our analysis shows customers are listening and want to hear from your business. […]

Would you like Fries with your WiFi?

Case Study – Lord of the Fries NZ Lord Of The Fries opened their first New Zealand store in 2016, overthrowing the traditional model of ‘fast food’ serving up ethically and sustainably sourced meals and snacks. Contrary to the 1950s namesake novel, there is no ‘spilling of the blood.’ Lord of the Fries celebrates a […]

Navigating Lockdown 2.0 is hitting the UK and Europe hard; is your hospitality business ready?

Our 5 point plan can help The time that we all dreaded is upon us where whole or parts of countries are going into lockdown, again.  Regardless of how well you fared the first time around, you can still drive revenue with the right strategy in place.  We have put together the best tips that […]

When to use SMS

SMS is an excellent tool to re-engage with customers who may have forgotten about your offer or not visited in a significant period of time. SMS commands attention, it can reach customers who may not respond to other forms of marketing. Including SMS in your automated communication strategy is a great way to get maximum […]

Locked down again?

Here’s what you can do to keep business moving. Keep your customers informed and update them on your business operations. Staying top of mind benefits your business now, and when you reopen. Regular email and SMS communications can help keep customers engaged and your business moving. Provide reassurance of COVID-19 safety measuresHighlight what your business […]

Make every customer count

Restrictions are finally beginning to ease and we can start to welcome patrons back into our venues.  With limitations on capacity and adhering to strict social distancing rules, your business may not be at full speed for some time. However, when the time comes and business is back to usual a few simple changes now […]

Re-opening your business, with help from our partner, Social Distancing Signs

Create a better reopening experience with Impact Data and Social Distancing Signs, our fellow Melbourne based business.  Social Distancing Signs, created to be compliant in a way that makes customers feel welcomed and safe. An essential part of a re-opening strategy is ensuring that customers can see the changes you have made to make them […]