Mother’s Day – it’s more than just sending your mum flowers

Every mother deserves to be cherished and this means Mother’s Day has become one of the biggest hospitality occasions on the hospo calendar

With so many hospo businesses running all three service periods with multiple seatings, it can become a huge juggling act to manage all those bookings. That’s one of the reasons why we have seen the increased adoption of reservation and booking platforms across the hospitality industry.  

The good news is that many of these platforms can help you do more than manage your busy days: they can be your partner in driving bookings all year round. The great news is we are partnered with the best of them. 

CHECK OUT THE RESERVATION AND BOOKING PARTNERS THAT INTEGRATE INTO TALKBOX

All of the partners that integrate with TalkBox can help drive more bookings, more often for your business. It about finding the right one for you. 

So how does it work?

We receive the contact details of all of the bookings as they are made. And once the booking is completed we add that as a ‘visit’.  This enables TalkBox’s powerful analytics engine to review all of the customers in your database and determine what message to send, at the right time to get another booking. We calculate other insights like the first visit date, last visit date, total visits, expected next visit and more.

Our analysis shows that up to 80% of customers don’t return for a second visit. A big part of that is because we simply don’t ask. So we automatically send a welcome communication the day after their firsit visit. We select the right time to wait before sending a revist message with a tasty offer. Starting the journey of turning a returning customer into a loyal regular by using the data your systems already have.

With all of the valuable data from your booking partner enriching your TalkBox account, this whole process is managed hands-free for you!  Plus we can schedule regular communications to drive functions and even sell gift cards.

CHECK OUT THE RESERVATION AND BOOKING PARTNERS THAT INTEGRATE INTO TALKBOX

When it comes to key occasions like Mother’s Day, Father’s Day and Valentine’s Day making sure all of your valuable customer data is captured in your booking platform and connected to TalkBox can help you fill your tables all year round.


Need help connecting your booking platform to TalkBox?  Contact us at hello@impactdata.com.au

ImpactData.com.au
Niel Vaughan
Author: Niel Vaughan