As we turn the corner into 2025, let’s hope your restaurant, cafe or bistro is full to bursting with bookings for every service. Christmas, New Year and the warmer weather are often critical revenue periods for most hospitality businesses with a substantial part of their revenue coming during this time and a whole bunch of new customers introduced to your venue.
How can you take advantage of all of that summer trade to help you drive business in slower periods and during the cooler months?
The answer is easy, simply ask those customers to return!
Our data shows that up to 80% of restaurant guests don’t return. But when you connect your reservation platform to TalkBox we can do it for you; hands-free.
How it works
- Connect your TalkBox account to your booking partner such as Now Book It
- We load 12 months of bookings into your account so you can immediately understand your best customers
- We trigger the right messages to get your customers returning
- We can even ask them for a DOB or whether they are local to help build function bookings and segment your audience
- Plus we regularly communicate about your function space, catering or gift cards to help drive sales.
These promotions are triggered daily depending on where a customer is on their journey with you so we can drive regular incremental bookings.
With your customers in one place, you can easily communicate about your key events, new menu and special promotions, especially during the colder months.
Learn how Salmon and Bear generated over $135,000 in sales from communicating with previous guests.
Contact us at hello@impactdata.com.au to get started.
