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Did your customers take advantage of the Eat Out to Help Out Scheme? You might have noticed how much your customers love a discount or promotion. Why not reward them and keep business moving by sending an SMS or email with a TalkBox voucher. A voucher can be inserted into an email with the drag … Read more
Restrictions are finally beginning to ease and we can start to welcome patrons back into our venues. With limitations on capacity and adhering to strict social distancing rules, your business may not be at full speed for some time. However, when the time comes and business is back to usual a few simple changes now … Read more
Create a better reopening experience with Impact Data and Social Distancing Signs, our fellow Melbourne based business. Social Distancing Signs, created to be compliant in a way that makes customers feel welcomed and safe. An essential part of a re-opening strategy is ensuring that customers can see the changes you have made to make them … Read more
Net Promoter Score (NPS) is a benchmark used to measure customer loyalty and satisfaction from an interaction with your business. It asks customers not to score the business, rather to rate their likelihood to recommend the business to a friend. It is calculated based on responses to a single question: ‘how likely would you be … Read more
The UK government has acted to force hospitality businesses to capture details of customers from September 14 to allow for track and tracing for COVID-19. This action which has been optional until now means it’s time to get your business sorted. Impact Data is here to help with our application VisitSafe. Impact Data, created VisitSafe … Read more
Sending an SMS or email just after a customer has visited you or signed up is a great way to keep your customers engaged and drive loyalty. This type of message is important to get right. It can be the easiest way to turn a first-timer into a loyal repeat customer. Remember if they have ‘opted-in’ to … Read more