Impact Data, proudly supporting the next generation of hospitality professionals at William Angliss Institute.

Melbourne based tech company, Impact Data is pleased to support hospitality students at William Angliss Institute with access to its latest software.

Students will access Impact Data’s SmartShift rostering tool to help complete their studies in learning how to effectively roster staff. Students studying the Diploma and the Advanced Diploma in Hospitality Management, will use SmartShift to learn and be evaluated by the Institute on their ability to use a software platform to design a roster that adheres to Awards rules and is costed against forecasted sales.

This skill is critical to ensure students work within the financial restraints and realities of running a hospitality venue and Impact Data is pleased to assist by providing access for each student.

SmartShift is a data driven rostering tool that uses data such as sales to forecast the staff required to run an establishment. Used by industry heavyweight Grill’d and recently rolled out to Magic Hand Carwash, SmartShift is a time saving tool that has strong governance controls to ensure staff are paid correctly and rosters are created within Award rules.

Impact Data CEO, Lachlan Opray said: ‘William Angliss Institute is a critical partner to the hospitality industry, by providing the future employees to an industry that we work closely with. We are proud of our long history of supplying marketing and rostering services to the hospitality industry and feel that this support is our way to help give something back.’

Manager-Centre for Tourism and Hospitality Cary Warren at William Angliss Institute said: ‘Teachers will be able to toggle on the award interpretation function to test students rosters against award rules. This will save the teachers a huge amount of time rather their manual evaluation of the built roster against their knowledge of the award. It’s a great outcome for students to be exposed to a tool that they could use in the future, for teachers to improve productivity and for the Institute to receive this type of practical support from industry’.


Impact Data is one of Australia’s quiet success stories started in 2000 by a bunch of entrepreneurial friends who remain in the business today. Fast forward to 2017 and the development of a suite of products and services help business wherever they are on their marketing and automation journey. From the beautifully simple but incredibly powerful email, SMS and social marketing platform TalkBox and the data driven rostering tool SmartShift, to a predetermined package perfect for industry verticals such as clubs, restaurants and golf clubs or a whole of business solution incorporating solutions and service. Check for details.


Established in 1940, William Angliss Institute is the specialist training provider for foods, tourism, hospitality and events industries. Offering short courses, certificates, diplomas, bachelors and master degrees, William Angliss Institute enrols approximately 18,000 students annually.
William Angliss Institute also conducts compliance and industry training with flexible learning solutions and training delivery options to suit the needs of organisations across Australia. Offshore, international partnerships continue to grow with training programs delivered globally. For more information visit

Sarah Franklyn
Author: Sarah Franklyn