Author: Kate Brook

Get more out of TalkBox with our July TalkBox tips

1. Sell more functions with recurring automated communications Recurring automations in TalkBox are configured to resend at a pre-set intervals. Regularly remind your customers of your great events facilities, automatically. Learn how to set up recurring automations. 2. Stay ahead of busy periods with our online ordering partners QikServe and Mr Yum. QikServe’s touchless ordering and payment […]

How to build your contactable database & carded play

Get more from your loyalty program by improving contact-ability and carded play rates. Your loyalty program should provide insights into who your best customers are and the effectiveness of your loyalty membership offering. However many gaming venues face the challenges of members who are not contactable; those who did not provide a valid email or […]

‘Likes’ don’t get bums on seats – Why your business needs more than social media

Social media is an essential part of your marketing strategy but likes and shares don’t often convert into paying customers. Constantly changing algorithms, challenges in ‘stopping the scroll’ or simply posting at the wrong time, could mean that your customers don’t see your beautifully crafted content. So, how do you reach customers directly, ensure your […]

Redcat and Impact Data, experts in hospitality loyalty are coming together for Foodservice Australia 2021

New dates announced! Visit us at Stand B24 Think a loyalty program is just for rewarding your best customers? Visit us at Foodservice Australia, and we’ll show you how to leverage your loyalty program to influence demand and really drive sales.  Redcat’s sophisticated POS and loyalty combined with an Impact Data automated customer retention solution connects […]

Take the work out of Player Activity Statements

The PAS Module for TalkBox Impact Data helps Victorian Gaming venues use data in their businesses to better engage with and understand their customers and automate communications associated with membership and loyalty programs  In Victoria, every year gaming venues need to issue all players a Player Activity Statement. This task can be challenging, time-consuming and […]

Getting ready to reopen?

Here’s your checklist for a successful reopening. 1. Plan your communicationsThere is a great deal of information to communicate to your customers before and after you reopen. It’s a good idea to plan your communications to ensure you cover it all. Need help? Download our communications planner. 2. Review and connect additional data sources to […]

An exciting new partnership between Impact Data and Mr Yum

Coming together to help hospitality businesses recover and thrive Digital marketing and customer data experts Impact Data have joined forces with emerging hospitality technology heavyweights Mr Yum to help businesses take control of their customer data and grow shared venues’ bottom lines Kim Teo, founder and CEO of Mr Yum said: “Working with Impact Data […]

When it comes to data, you’ve got to be in the game to win

The Great Data Game – Webinar To celebrate the new partnership between QikServe and Impact Data will be presenting ‘The Great Data Game’ in a webinar on Thursday 11th March at 11am UK GMT Data played well, will benefit a business by driving revenue and provide a window into customer behaviour. While most of brands do […]

Webinar: how to use hospitality tech and marketing to trailblaze in 2021

While the circumstances around travel have drastically shifted, guest expectations and property operating goals remain the same; we just have to take a slightly different approach in order to reach them. In an event co-hosted by Peter Ferris, Chief Sales & Marketing Officer and Mitchell Nunis, Head of Global Marketing Strategy from RMS Cloud, discover […]