Author: Kate Brook

How VisitSafe helped Melbourne restaurant through lockdown 2.0

Award-winning restaurant Embla had only just welcomed their much-loved guests back before the second round of lockdown was announced for Melbourne in July.  The popular CBD wine bar and restaurant previously had a no-booking policy, and every night the dining room was buzzing, with a long waitlist of hopeful diners and Jazz blasting on the […]

It’s time for #TakeawayTuesday with TalkBox

The team at Restaurant and Catering Australia have been supporting members in many ways during these difficult times.  In fact, they have been supporting the industry since 1922.  In 2020 with many venues closed during the early stages of the pandemic, they created a campaign #EatAloneTogether to help drive takeaway business sales.  This campaign in […]

Over 500,000 visits and counting!

With over 500,000 safe visits recorded, businesses of all sizes, all around Australia are using VisitSafe to record customer details for COVID-19 contact tracing and help keep the community safe. Impact Data, the team behind clever digital marketing platform TalkBox, developed VisitSafe to assist businesses and give customers the confidence they are being kept safe. […]

How 1 SMS campaign brought in an additional 100 orders

Amore is one of Glasgow’s most loved and established Italian restaurants. The government restrictions due to Covid-19 forced Amore close its doors on March 19. One month later, due to an overwhelming response from Facebook fans craving their favourite Italian cuisines  Amore launched a takeaway and delivery service.  Amore used TalkBox to promote their new […]


Did you know that customers spend 37% more when celebrating a special occasion such as a Birthday?  Sending a ‘Happy Birthday’communication by email or SMS is a great way to engage with your customers or better yet,  get a sale. This year businesses need to think creatively about how to capture sales in this challenging […]

Keep your customers safe with a free tool from Impact Data – VisitSafe

Introducing VisitSafe, a free tool designed to help re-open your business confident you’re keeping the community safe. A contactless way to safely record and store customer visits to meet government requirements for COVID-19 contact tracing.   ‘VisitSafe was launched by our Australian operation just before their 1 June hospitality restart and has already helped more than […]

SMS dramatically boosts sales for Sydney restaurant.

Restaurant marketing expert Clive Morley from Foodshot has revealed some astonishing results from an SMS campaign he ran with Sydney restaurant Long Chim. Famous for serving traditional dishes from Thailand, Long Chim (which means come and try) is by chef David Thompson. Pre COVID-19, the restaurant did not offer take away so when restrictions were […]

Telling your take away and delivery story

Hospitality businesses across the globe are rapidly changing their offering to takeaway and delivery options to keep some form of revenue flowing in. For many businesses this has been a massive upheaval to operations and the focus has been on selecting the right technology partner and assessing your menu’s appropriateness. Delivery and takeaway may become […]